As a Guest Relations Agent, you will serve on the Front Office Team, which is the main connection between the Guest, the hotel, and the various hotel departments.
A Guest Relations Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards :
Welcome and fulfill the check-in process for VIP guests and group arrivals
Manage, effectively and efficiently, Guest requests, inquiries, and complaints
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
Maximize sales revenues through up-selling and marketing programs
Perform general incoming communication duties
Δείτε εδώ και άλλες αγγελίες με επιλογές από Χρυσή Ευκαιρία, aggeliopolis, Skywalker, kariera κ.α.
