Service desk employees are needed in Thessaloniki (9/10/2018)

For our office in Thessaloniki we are looking forServicedesk employees, to join our team solving incidents and turning interruptions into positive experiences.Your Qualification and Skills:
BA Degree in Computer Engineering, IT Computer Science or any related field is a plus.
Empathetic, creative, enjoy approaching people and able to deal with pressure
Passionate, comfortable and amiable when approaching others
Dynamic, far-sighted, but also solid worker
Enjoy solving meaningful tasks
Result-oriented
Respectful and appreciative in communication
Ability to think logicaly
Excellent written and spoken German is a must (B2)
Excellent written and spoken English is a plus (C2)
Experience with Microsoft Office and PCYour Responsibilities:
After 1-2 months´ training you will be part of the Servicedesk Team for our customer,
helping to solve incidents in a friendly and user-oriented way
Solving incidents and issues based on existing knowledge-base and standards
Implementing and processing customer changes

We Offer You:
A good work-climate, maximum team-orientation, and mutual support.
The chance to contribute to and shape the company’s success.
A place to implement and invent innovative concepts and projects.
International work environment.
Shallow corporate structure, “open-door” policy and a friendly, genuine atmosphere.
Good social and family-oriented benefits (flexibility in working-hours, support after
parental-leave and options to work from home).AXSOS – user-oriented IT:
AXSOS AG was founded in Stuttgart in 2009. With the values “innovative – dynamic – genuine” at its core, the company offers tailor-made user-oriented IT solutions in the core areas of security, infrastructure and CSDM. Sustainability and the highest level of quality are clear tenets of AXSOS for maintaining long-term partnerships with customers. Additional to the head office in Stuttgart, AXSOS has branches in Solingen, Dettingen, Ramallah, Jerusalem and Thessaloniki.