Description
Do you speak Polish?
On behalf of our client, we’re looking for a Customer Care Specialist to join the dynamic and diverse team of one of the biggest multinational companies in the world!
You will be acting as a liaison between customers and the company. The successful candidate for this role will have a strong command of the company’s customer service policies, while offering quick and accurate assistance to customers. Empathy, patience and a great communicator, with a problem-solving attitude, are the assets that will drive you to success!
If what you read describes you, apply now!
As a Customer Care Specialist, you will need to:
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Deliver high quality support in Polish: provide accurate and complete information by using the right methods/tools
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Manage large amounts of incoming calls & emails
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Build sustainable relationships and trust with customer accounts through open and interactive communication
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Handle customer complaints, provide appropriate solutions
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Identify and assess customers’ needs to achieve satisfaction
Requirements
The role of the Customer Care Specialist requires:
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Native / near-native level of Polish
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B2 level of English
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Tech savvy, curious about new technologies
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Flexibility to work night shifts/ weekend shifts (if applicable)
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Bachelor’s degree
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Previous customer service experience is an advantage
Benefits
If you succeed as a Customer Care Specialist, you will get:
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Excellent remuneration package (Gross per month: 1,050 – 1,200€)
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14 salaries per year
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Motivating performance bonus scheme
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Public health insurance
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Great career progression opportunities
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A multicultural work environment
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Ongoing training that will enrich your skills and abilities
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Work from home policy
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Onsite canteen and casual dress code
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Free Greek lessons
Πηγή: ergasiatora.gr
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